What bracelet brands are your beads compatible with?
All of our beads are compatible with Pandora, Chamilia, Biagi, Tedora and Trollbeads bracelets. However, some of the clip locks are NOT compatible with the Pandora bracelet, and this will be specified in the item description. Additionally, Trollbeads have silver cores that are smaller than other beads and will not fit our bracelets. Pandora, Chamilia, Biagi, and Tedora charms are compatible with our bracelets.
How are your beads etc packaged?
All of our charms are packaged in stylish organza bags. Pre-made bracelets or self designed bracelets are packaged in black velour pouches.
Should you wish us to design a bracelet or necklace gift on your behalf, give us your budget and theme (i.e. colors, design preference) and we will provide this service at no additional cost.
How is your Jewellery posted?
Treasures Jewellery uses the security of Australia Post’s E-Parcel service. Australia Post collects your jewellery directly from us, and will deliver it directly to you. All you need to do it sign for the parcel when they drop off your new jewellery.
Can I check the status of my posted Jewellery?
Yes! Throughout the delivery process you can log onto www.eparcel.com.au to check the status of your parcel.
Do you always have items in stock?
We carry a large range of products. However, at times due to heavy customer demand there may be items temporarily unavailable. If you have ordered an item that is temporarily out of stock we will inform you as soon as possible and give you the choice of changing or cancelling your order. If the item you have chosen is on “back order” we will give you an estimated date of supply.
How high-quality are Treasures beads and bracelets?
We carry only high-quality crafted beads and bracelets made of solid sterling silver bearing the industry standard 925 hallmarks.
How do I clean my Treasures Jewellery?
The best way to clean your beads and bracelets is with an ordinary silver polishing cloth found in any jewelry shop or store. Alternatively, Place your beads and bracelet in warm water with a few drops of liquid detergent for about ten minutes, and rinse. Do not use a brush, abrasive or jewelry cleaners as these can damage your jewellery’s finish.